Returns & Replacements

 

We accept the return of new items for exchange within 7 days from the sale date. 

Exchanges will be processed within 7-10 business days from receipt back to our store. The buyer is responsible for shipping charges.

Returned products must be new in the original package without damage to any of the packaging, with all the original accessories that came with the item, for all exchanges or returns please email us at macs1023@gmail.com

 

Unsealed and used items are subject to approval depending on the condition of the item and packaging. Any product returned to us that has been installed or used may be rejected. There is a 20% charge on all used or unsealed exchanges. Email macs1023@gmail.com. Exchanges will be processed within 7-10 business days from receipt back into our store. The buyer is responsible for shipping charges.

Any product that is returned damaged or has damage to the packaging, removal of any bar code or manufacturer's label will be rejected, and returned at the customers cost.

  • There will be a replacement charge to items that are missing from the returned item

    Products should be received to our store within 2 weeks from approved return authorization

 

Wrongly shipped items should be reported immediately to macs1023@gmail.com from there the correct product or products will be organized to be returned at the sellers cost and replaced as per customer request.

All items purchased must remain in the original packaging in new condition.

Any of the items missing from the returned product will be subject to a replacement charge


 

Damage from shipping should be reported immediately to macs1023@gmail.com and from there the goods will be organized to be returned at the sellers cost and replaced as per customer request.

Any items that are missing from the returned product will be subject to a replacement charge .

Products under warranty are subject to manufacturers terms and conditions for repair or replacement. Your goods will go back to the manufacture for assessment and replacement. Email macs1023@gmail.com

Please note there is no warranty on any speakers unless specified on the product package

 

Please allow up to 4-6 weeks for goods to be repaired.

The seller will return the goods at their cost to a South African address